Synopsis
Auto Collision Center of Exeter delivers certified, safety-focused collision repairs that go far beyond surface fixes. Our I-CAR Gold Class facility combines over 50 years of experience, cutting-edge equipment, and direct insurance coordination to protect your vehicle’s value and your peace of mind. From ADAS calibration to OEM-quality parts and transparent communication, we’re the trusted choice for drivers in Exeter and the Seacoast region.
Key Takeaways
- I-CAR Gold-certified shop and Platinum-certified technicians
- Over 50 years of combined collision repair experience
- Advanced equipment for precise structural and ADAS repairs
- Direct Repair Program partnerships with major insurers
- Limited Lifetime Warranty covering all repair work
- Family-owned and community-focused service in Exeter, NH
When your vehicle is involved in a collision, the quality of the repair can have lasting impacts; not just on how your car looks, but on how it drives, protects you, and retains value. According to the Insurance Research Council, approximately 1 in 8 drivers in the U.S. is uninsured, and for those who are, handling repairs and claims can be overwhelming. In New Hampshire, where winter driving conditions and rural roads often increase accident risk, it’s especially important to choose a collision repair facility that’s both trustworthy and qualified.
But how do you know which body shop is right for you? Many shops offer basic cosmetic repairs, but not all are equipped to restore today’s late-model vehicles to pre-accident condition. Modern vehicles rely on complex safety systems like ADAS (Advanced Driver Assistance Systems), and even a small impact can knock critical sensors or frame components out of alignment. If these aren’t repaired correctly, the next accident could be far more dangerous.
That’s where Auto Collision Center of Exeter stands apart. We’re a family-owned, certified collision center located in Exeter, NH, serving the Seacoast region with a focus on safety, precision, and transparency. Backed by I-CAR Gold Class certification and more than 50 years of combined experience, our team specializes in advanced collision repair solutions that go beyond surface-level fixes. Let us see why we are the collision repair shop of choice for drivers throughout Exeter and nearby New Hampshire communities. When you learn more about our certifications, capabilities, and customer-first approach, you can make an informed decision when it matters most.
I-CAR Gold Class and Platinum Certification Set Our Standards
What Our Certifications Mean for Your Repairs
We hold I-CAR Gold Class recognition as a collision repair facility, placing us among an elite group nationwide. According to industry data, only 15% to 22% of collision repair businesses in the United States meet the rigorous requirements for Gold Class status. I-CAR (Inter-Industry Conference on Auto Collision Repair) establishes national training standards for collision repair professionals.
Gold Class recognition requires ongoing, role-specific training for every team member involved in repairs. Our estimators, body technicians, and paint specialists each complete continuous education covering modern vehicle structures, advanced materials like high-strength steel and aluminum, and complex safety systems. This training directly benefits you because modern vehicles contain sensors, cameras, and computer systems requiring specialized repair knowledge.
Additionally, our technicians hold I-CAR Platinum certification, representing the highest individual skill level (ProLevel 3) in the I-CAR training system. This certification involves completing advanced courses in structural repair, non-structural repair, refinishing, and estimating. Technicians must pass hands-on welding courses, including MIG brazing and spot welding. We maintain these certifications through annual training updates as vehicle technology changes, keeping our team current with manufacturer repair procedures.
Over 50 Years of Combined Experience
Auto Collision Center of Exeter opened in January 2023, bringing a new name to the community. However, our team brings over 50 years of combined experience in auto body and auto collision repair to Exeter, NH. We have the knowledge and skills to handle a wide variety of repairs with accuracy and care.
Bryan Dinger manages our repair operations with I-CAR Platinum certification and over a decade of industry experience. He completed formal training at Universal Technical Institute, covering automotive, motorcycle, and marine mechanics. Before taking the helm as our General Manager in January 2023, Bryan worked at Committed Collision & Auto Body Center in North Hampton, NH, where he developed expertise in collision repair management and customer care.
His technical background shapes how we approach every repair. Bryan oversees the entire process from initial estimate through final delivery, confirming that repairs meet OEM specifications and safety standards. His dedication to quality craftsmanship and transparent communication continues to define his professional reputation in the New Hampshire Seacoast community.
What Makes a Collision Repair Shop Trustworthy?
Advanced Equipment for Accurate Repairs
Modern collision repair demands specialized equipment. Our 5,000 square foot facility houses professional-grade tools that deliver precise results. We use Spanesi frame racks and frame measuring systems for structural repairs. This precision matters because structural misalignments affect vehicle handling and airbag deployment effectiveness in future collisions.
We use Snap-On and Hunter/Bosch diagnostic scanners for pre-repair and post-repair vehicle scans. These scans identify fault codes in electronic systems, including airbags, anti-lock brakes, traction control, and stability systems. Many shops skip diagnostic scanning, leaving safety system malfunctions undetected after repairs.
Our paint department operates with RM paint systems, including computerized color-matching technology and a heated downdraft booth. The color-matching camera analyzes your vehicle’s exact finish, accounting for fading or custom colors. The heated booth provides controlled temperature and filtered airflow, preventing contamination during paint application and allowing proper curing of primers and clear coats.
ADAS Calibration Protects Critical Safety Systems
Advanced Driver Assistance Systems have transformed vehicle safety. Research from the National Safety Council projects that ADAS technologies could prevent approximately 249,400 fatalities and over 14 million nonfatal injuries between 2021 and 2050. These systems include automatic emergency braking, lane departure warning, blind spot monitoring, and adaptive cruise control.
After collision repairs, ADAS requires recalibration. Sensors and cameras must align precisely with vehicle geometry. Windshield replacement, front-end repair, frame straightening, or wheel alignment can all affect how these systems function. We work with certified ADAS technicians who use Hunter and Bosch calibration equipment to restore systems to manufacturer specifications.
Transparent Communication Throughout Repairs
We document your vehicle with over 100 photographs at check-in, capturing visible damage and establishing baseline documentation for insurance. After initial inspection, we conduct a complete disassembly to identify hidden damage not visible during preliminary assessment.
Collision forces transfer through vehicle structures in ways that aren’t immediately apparent. Front-end impacts can damage suspension components, steering systems, or frame sections without external signs. We measure your vehicle’s frame using precision equipment to identify deviations from factory specifications.
When additional damage appears during disassembly, we prepare supplement reports and submit them to your insurance company. We handle this communication directly, coordinating approval and keeping you informed about timeline changes. You receive regular updates about repair progress, parts arrival, and estimated completion. The price you are quoted is the price you’ll pay, with no hidden fees or unexpected charges.
Our Collision Repair Services in Exeter, NH
Collision Repair and Frame Straightening
We restore vehicles after collisions, addressing both appearance and structural integrity. Our collision repair process includes unibody and frame repair using Spanesi equipment, which measures and corrects structural alignment to manufacturer specifications. Frame straightening restores your vehicle’s crash protection capabilities and proper handling characteristics.
We follow OEM repair procedures for structural work. Vehicle manufacturers provide specific instructions for welding, bonding, and fastening methods for each model. These procedures vary based on the materials used in your vehicle’s construction. We maintain equipment and training for MIG welding, MIG brazing, spot welding, and rivet bonding.
Auto Body Repair for Foreign and Domestic Vehicles
We restore vehicle bodies to their original form, addressing dents, dings, panel damage, and paint refinishing. During certified collision repair in Exeter, NH, we use advanced techniques for repairing modern materials, including aluminum, high-strength steel, and composite panels. Each material requires different tools and repair methods to maintain structural integrity.
We pre-fit replacement panels before paint to verify proper alignment, consistent gaps between body panels, and correct mounting. This step prevents rework that extends repair timelines and compromises quality. After structural repairs, we apply paint using RM systems for accurate color matching and a heated downdraft booth for professional finishing.
ADAS Calibration and Diagnostics
Modern vehicles contain sensors and cameras that enable safety features like automatic emergency braking, lane keeping assist, and blind spot monitoring. After repairs affecting these systems, we coordinate complete ADAS recalibration using certified technicians with Hunter and Bosch equipment. This service restores proper system operation and verifies that sensors provide accurate data.
We conduct pre-scan diagnostics before repairs begin and post-scan verification after completion. This two-step process identifies existing fault codes and confirms that repairs resolved all issues without creating new problems. For safety features like lane assist and automatic braking, proper calibration is not optional.
Paintless Dent Repair
For minor dents without paint damage, we coordinate paintless dent repair (PDR) services. This technique removes dents from panels without affecting the original factory paint. PDR costs less than conventional repair and preserves your vehicle’s original finish, maintaining resale value. We evaluate each dent to determine if PDR is appropriate based on size, location, and paint condition.
Mechanical Repairs Related to Collision
Collisions often damage mechanical components, including suspension, steering, cooling systems, and drivetrain parts. We repair these components as part of our collision repair services in Exeter, NH, verifying that your vehicle operates safely after body repairs are complete. We perform alignments in-house to restore proper wheel geometry and handling characteristics. For specialized mechanical work, we coordinate with trusted technicians to address all repair needs.
Rust Repair
We address rust damage that affects vehicle integrity. Rust compromises structural strength and can spread if not properly treated. We remove affected metal, treat surrounding areas to prevent further corrosion, and install replacement panels using proper welding techniques.
Automotive Glass Replacement
We coordinate windshield and window replacement when collision damage affects glass through our sublet partners, who perform work at our facility. After windshield replacement, ADAS cameras mounted behind the glass require recalibration to restore proper system operation, which we arrange through certified ADAS specialists.
Insurance Assistance and Towing Services
We work with all insurance companies and maintain Direct Repair Program (DRP) relationships with State Farm, Geico, and Amica. These partnerships represent 85% of our repair volume. However, you’re never required to use a DRP shop. New Hampshire law protects your right to choose your repair facility.
We handle insurance communication, supplement approvals, and rental car coordination to simplify the claims process. If your vehicle isn’t safe to drive, we offer towing services to bring your vehicle safely to our facility. We assist with insurance claims to help you get the full amount you’re entitled to.
Our Limited Lifetime Warranty Provides Long-Term Protection
We stand behind our work with a Limited Lifetime Warranty on all repairs and paintwork. This warranty remains valid for as long as you own your vehicle. Parts are covered under the manufacturer’s warranty terms. This coverage level demonstrates confidence in our repair procedures and materials.
Many shops offer warranties lasting one to three years or exclude certain repair types. Our lifetime warranty covers workmanship and materials for all repairs we perform at Auto Collision Center of Exeter. If any problems arise with the repairs we’ve done, simply return your vehicle, and we’ll make the necessary corrections at no additional cost.
When you sell your vehicle, you can provide documentation showing certified repairs backed by our warranty. This documentation supports your vehicle’s resale value and gives potential buyers confidence in repair quality.
OEM and High-Quality Parts Policy
We prioritize Original Equipment Manufacturer (OEM) parts for collision repairs. OEM parts are manufactured to the same specifications as the original components in your vehicle. They fit properly, function correctly, and maintain your vehicle’s warranty coverage.
When insurance policies allow only aftermarket parts, we source components from trusted, high-quality manufacturers. We discuss all part options with you and give you choices based on your insurance coverage and preferences. Even when you opt for non-OEM parts, we never use low-quality components from unknown third parties like Amazon, eBay, or RockAuto. Instead, we source from recommended high-quality aftermarket manufacturers that meet our standards.
Part selection affects your vehicle’s resale value. Our parts policy protects your investment by maintaining your vehicle’s integrity and market value.
Family-Owned and Community-Focused
Derek Lighthall, owner of Committed Collision, purchased our shop in 2024. As a family-owned business, we treat each customer like part of our family. Your satisfaction and your vehicle’s care are our priorities, and we work hard to provide the best repairs possible. We live in this community, raise our kids here, and drive the same roads as you.
Local ownership creates accountability. Our reputation depends on referrals and repeat customers. We deliver professional-level equipment and training with personalized service. You work directly with decision-makers who can address concerns and provide solutions.
We actively support organizations serving our community, including the New Hampshire State Police and the NH SPCA. These contributions reflect our belief that successful businesses should invest in community well-being. From contributing to safety programs to funding animal welfare initiatives, we’re committed to making a real impact in the place we all call home.
What Our Customers Are Saying
You can check online reviews that our customers leave to gauge the customer experience that we deliver. Here is what Pam said about us, “ACC of Exeter, Crushed It ~ Not only did they do a fantastic job with the repairs they calmed my nerves ~ yikes Dad’s car! What a fabulous staff and service team! My initial conversation with Wendy was warm and genuine. Not only did she reassure me that they could handle my problem they did so quickly and efficiently. I can’t thank Brian enough for such outstanding service. He is extremely skilled and went above the extra mile for me. Overall it was a 5 star ⭐ ⭐⭐⭐⭐ experience.”
Schedule Your Certified Collision Repair in Exeter, NH
If your vehicle needs collision repair in Exeter, NH, contact us for a thorough assessment and transparent estimate. Our I-CAR certification, combined with family-owned service, delivers repairs that protect your safety and investment. We handle insurance coordination, rental assistance, ADAS recalibration, and quality control throughout the repair process.
Call (603) 772-0214 or email accofexeter@gmail.com to discuss your repair needs. We provide free, no-obligation estimates explaining necessary repairs and answer all questions about the process. We serve drivers throughout Seacoast New Hampshire, including North Hampton, Portsmouth, and nearby areas. Whether you’re dealing with minor dent removal or extensive frame straightening, we deliver consistent results backed by our Limited Lifetime Warranty. Choose certified collision repair in Exeter, NH, that prioritizes your safety and maintains your vehicle’s value.