Was Collision Repair Done Properly? Exeter Specialists Explain What To Check

Synopsis

After collision damage repair, great paint can hide deeper issues. Auto Collision Center of Exeter shows you how to confirm work was done correctly, from panel fit to ADAS calibration. Use our step-by-step checks, see what proper documentation looks like, and learn when to seek a second opinion.

Key takeaways

  • Spot visual and functional red flags beyond paint.
  • Verify paperwork: pre/post scans, frame measurements, parts list.
  • Confirm ADAS calibration and wheel alignment before driving away
  • Use a simple road-test checklist to catch handling issues.
  • Know when to request a re-inspection or second opinion.
  • Choose trained, certified technicians who follow OEM procedures.
  • Expect transparent photos, clear communication, and a written warranty.

After an accident, it is natural to feel relieved once your vehicle looks good again. But what you see on the surface does not always tell the full story. A car can appear perfectly repaired while hidden damage or incomplete work affects its safety and performance. Many vehicle owners assume their car is safe after leaving a body shop. However, not all repairs restore proper safety standards. Some facilities skip critical steps that protect you in future accidents. Others rush through procedures to save time and money.

Auto Collision Center of Exeter provides quality collision repair in Exeter, NH. We understand the concern customers have about repairs. Our I-CAR Platinum-certified team sees vehicles regularly that have received incomplete repairs elsewhere. We provide information that helps you verify whether your recent repair work meets proper safety and quality standards. You’ll discover specific inspection points that reveal hidden problems before they become dangerous.

Trusted collision repair

What Defines Proper Collision Repair

Quality repair work goes beyond cosmetic appearance. True restoration means bringing your vehicle back to manufacturer specifications through documented, verifiable procedures.

Your vehicle’s structure provides crash protection through engineered crumple zones. When frame or unibody damage occurs, proper measurement and correction become critical. Misaligned structures compromise safety in future collisions.

Modern vehicles rely heavily on electronic safety systems. Lane departure warnings, automatic emergency braking, and collision avoidance features depend on precise sensor calibration. Even small position changes during repairs can affect how these systems function.

How Certification Affects Repair Quality

I-CAR Gold Class certification represents a significant industry standard. Shops earning this

designation complete ongoing training in current repair techniques. Only about one in five collision facilities nationwide maintains this certification level.

We document each repair phase thoroughly. Pre-repair diagnostic scans establish baseline conditions. Frame measurements record structural positions before and after corrections. Post-repair scans verify that all systems communicate properly.

Warning Signs That Indicate Substandard Work

Several indicators reveal whether your vehicle received proper attention. Some problems show immediately upon pickup. Others become apparent during the first few days of driving.

Visual Clues About Repair Quality

Paint matching requires sophisticated color analysis. Walk around your vehicle in bright outdoor sunlight. Examine repaired areas from multiple angles. Color should blend seamlessly with adjacent panels. Texture should feel identical when running your hand across panel transitions.

Common paint defects include orange peel texture, visible runs, or overspray on trim pieces.

These issues suggest a rushed application or inadequate surface preparation. The clear coat should appear uniform in gloss and thickness across all repaired surfaces.

Body panel alignment reveals structural repair quality. Doors, hood, and trunk lid should operate smoothly with consistent gaps on both sides. Uneven spacing indicates incomplete frame correction or improper panel adjustment.

Performance Issues After Repairs

Test drive your vehicle on a level, straight road when traffic allows. The vehicle should track straight without constant steering corrections. Your steering wheel should sit centered when driving straight ahead. Any pulling to one side suggests alignment problems or incomplete suspension repairs.

Dashboard warning lights communicate system problems. Illuminated airbag, ABS, or stability control warnings indicate incomplete diagnostic work. These systems require specific reset procedures and verification testing after collision repairs.

Listen carefully during your test drive. New rattles, squeaks, or wind noise that weren’t present before repairs suggest improper reassembly.

Industry Data on Repair Problems

Research from multiple industry sources reveals concerning statistics:

Problem TypeFrequencyInformation Source
Safety system calibrations not performed75% missed industry-wideCCC Intelligent Solutions data
Vehicles requiring ADAS calibration (2023+ models)89% need recalibrationBodyShop Business analysis

These numbers highlight why independent verification matters. Many vehicles leave shops appearing repaired, while safety systems remain compromised.

Your Step-by-Step Verification Checklist for Collision Repair

Follow these specific inspection steps before accepting your vehicle. Each checkpoint confirms critical repair completion.

Exterior Paint and Finish Inspection

Choose bright, natural daylight for paint inspection. Artificial shop lighting can hide color mismatches. Position yourself at various angles to the repaired surfaces.

Check for color consistency across the entire vehicle. Repaired areas should be indistinguishable from the original paint in both color and metallic flake orientation. Run your hand across panel boundaries. Surface texture should transition smoothly without abrupt changes.

Documentation Review Requirements

Request complete repair documentation before final payment. Your paperwork package should include:

  • Pre-repair diagnostic scan results showing all active fault codes.
  • Post-repair scans demonstrate that all systems now function properly.
  • Frame or unibody measurement reports with before and after dimensions. These printouts show that your vehicle’s structure now matches manufacturer specifications.
  • Parts invoices listing all components installed. 
  • Documentation should specify whether parts were OEM, certified aftermarket, or generic aftermarket. This information affects warranty coverage and insurance claims.

ADAS System Calibration Verification

Vehicles built after 2020 almost certainly include advanced driver assistance features. These systems require recalibration after most collision repairs affecting the vehicle structure or glass replacement.

According to industry research, nearly 90% of vehicles from model year 2023 and newer need sensor recalibration following windshield replacement. Front-end collision repairs have even higher calibration requirements.

Research from the National Highway Traffic Safety Administration and Insurance Institute for Highway Safety confirms that properly calibrated systems reduce front-to-rear crashes by approximately 50%. These systems only work when correctly calibrated.

Important information about our facility: We coordinate all ADAS calibration through certified partners equipped with manufacturer-approved Hunter and Bosch systems. This ensures your vehicle’s safety features receive factory-specification calibration.

Alignment and Handling Verification

Schedule a test drive on roads you know well. Choose routes with smooth, level surfaces for accurate assessment. When safe conditions allow, briefly release the steering wheel. Your vehicle should maintain straight tracking without drifting.

Check the steering wheel position while driving straight. The wheel should sit centered naturally. Off-center steering indicates alignment problems or incomplete suspension repairs.

Electrical System Testing

Modern vehicles contain dozens of electronic modules. Collision damage and repair work can affect electrical system integrity. Test every electrical function systematically.

Operate all exterior lighting, including headlights, fog lights, turn signals, brake lights, and reverse lights. Verify that infotainment systems, climate controls, and dashboard displays function normally.

Warranty Documentation Confirmation

Request written warranty information before leaving the facility. A comprehensive warranty demonstrates the shop’s confidence in its work quality. We provide a limited lifetime warranty covering all repairs and paint work for as long as you maintain vehicle ownership.

We document every repair with more than 100 photographs captured during disassembly, repair, and reassembly phases. This visual record provides complete transparency. We review this documentation with each customer, explaining exactly what was repaired and how.

Why Choosing Certified Collision Repair Shops Matters

Certification separates facilities following manufacturer standards from those taking shortcuts. These differences directly impact your safety, insurance coverage, and vehicle value.

Training and Equipment Requirements

Certified facilities commit significant resources to ongoing technician education. Training covers new vehicle materials, updated repair procedures, and evolving safety technologies.

Modern vehicle construction uses materials that require specialized knowledge. High-strength steel demands specific welding parameters. Aluminum repairs need completely separate tools to prevent cross-contamination. Structural adhesives must meet precise mixing ratios and curing conditions.

Equipment requirements go beyond basic body shop tools. Computerized frame measuring systems verify structural dimensions with laser precision. OEM-approved welding equipment delivers proper heat and penetration.

Comparing Certified and Non-Certified Facilities

Key differences between our certified collision repair shop and typical repair facilities:

Service ElementCertified FacilitiesNon-Certified Facilities
Repair proceduresFollow manufacturer specificationsMay substitute easier methods
ADAS calibrationCoordinate through certified partnersMay be skipped
Diagnostic scanningComplete pre and post-scanPartial verification or none
Frame measurementLaser-measured verificationVisual alignment estimation

Our Team’s Qualifications

Our facility is an I-CAR Gold Class certified collision repair center. Our technicians hold individual I-CAR Platinum certifications. Bryan Dinger, our general manager, brings more than twenty years of auto collision repair experience, combined with training from Universal Technical Institute.

We update our skills annually because vehicle technology evolves constantly. Manufacturers release new repair procedures regularly as vehicle designs change.

What To Do If You Suspect Problems With Auto Collision Repair

Discovering issues after accepting your vehicle requires immediate action. Quick response improves resolution chances.

Contact the Repair Facility Promptly

Return to the shop while warranty coverage applies. Most facilities provide coverage for 12 months or 12,000 miles. Document the specific problems you’ve identified.

Request to speak directly with a manager or shop owner. Explain your concerns clearly and specifically. Ask for detailed information about the work performed on areas causing problems.

Request Complete Repair Documentation

You’re entitled to comprehensive documentation of all work performed. Request copies of diagnostic scan results showing both pre-repair and post-repair system status. Frame measurement reports should demonstrate proper structural alignment.

If the facility cannot provide this documentation, that absence reveals significant concerns about repair quality and thoroughness.

Obtain Independent Post-Repair Inspection

Consider investing in an independent post-repair inspection. These evaluations typically cost between $200 and $300. Qualified technicians examine your vehicle systematically for problems.

Independent inspectors document their findings with detailed reports and photographs. This documentation supports insurance involvement if original repairs prove inadequate.

Involve Your Insurance Company When Necessary

Insurance carriers maintain quality standards for shops in their direct repair networks. We work as approved partners with State Farm, Geico, and Amica insurance companies. We also collaborate effectively with all other insurance providers.

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Contact your insurance adjuster if resolution with the repair facility proves difficult. Maintain organized records of all communications.

How Our Collision Repair Services in Exeter, NH Include Complete Verification

Our systematic verification process catches problems before vehicle delivery. Auto Collision Center of Exeter has multiple quality checkpoints for thorough repair completion for all our collision repair services in Exeter, NH.

Comprehensive Pre-Repair Documentation

Every vehicle receives thorough documentation before repair work begins. We capture more than 100 photographs showing all the damage from multiple angles.

Digital diagnostic scans using Snap-On and Bosch equipment identify all active system faults. Spanesi laser measuring equipment establishes your vehicle’s structural dimensions.

Frame Straightening and Structural Repair

Our Spanesi frame rack provides precision structural correction. Laser measuring systems monitor dimensions continuously during straightening procedures.

We follow I-CAR-approved procedures for all structural work. Each measurement point must match factory specifications before moving to subsequent repair phases.

Paint Matching and Application

Our RM computerized paint-matching system analyzes your vehicle’s exact paint color. The system accounts for paint fading caused by sun exposure and environmental factors.

Paint application occurs in our temperature-controlled, downdraft paint booth. This environment prevents dust contamination and ensures proper paint curing.

Quality Control and Final Verification

Post-repair diagnostic scanning confirms all vehicle systems operate properly. Scans verify that no fault codes remain active.

Vehicles with advanced safety systems require specialized calibration. We coordinate this work through certified partners using Hunter and Bosch calibration equipment.

We test drive vehicles after completing our quality control inspection. This real-world testing identifies handling concerns or performance issues that diagnostic equipment might miss.

Understanding What Auto Collision Center of Exeter Provides

Our family-owned facility specializes in complete collision damage repair in our 5,000 square foot facility on Winter Street.

Services Performed at Our Location

  • Complete Collision Repair: We restore structural integrity, including unibody and frame straightening, using Spanesi laser measurement equipment.
  • Auto Body Work: Dent removal, panel replacement, and body repairs for all vehicle makes and models.
  • Precision Frame Straightening: Laser-measured structural correction ensures your vehicle’s frame matches factory dimensions exactly.
  • Professional Paint Refinishing: Complete paint matching and application using RM paint systems with computerized color analysis.
  • Collision-Related Mechanical Repairs: We repair suspension components, steering systems, and other mechanical elements damaged during collisions.
  • Complete Diagnostic Services: Pre-repair and post-repair scanning using Snap-On and Bosch diagnostic equipment.
  • Insurance Claims Coordination: We work as direct repair partners with State Farm, Geico, and Amica. We also collaborate with all other insurance providers.

Services Coordinated Through Certified Partners

  • ADAS System Calibration: We partner with certified facilities using Hunter and Bosch calibration systems. This makes sure that your vehicle’s advanced safety features meet precise manufacturer specifications.
  • Professional Glass Replacement: We coordinate windshield and window replacement through certified glass specialists at our facility.
  • Paintless Dent Repair Services: For qualifying minor dents, we arrange PDR services when this technique provides the best outcome.
Collision repair doing door work

Trust Our Quality Collision Damage Repair in Exeter, NH for Your Vehicle

Our Commitment to Exeter Communities

We’ve served New Hampshire Seacoast communities since opening in January 2023. Our team contributes more than 50 years of combined collision repair experience to every vehicle we restore. We actively support local organizations, including the New Hampshire State Police and NH SPCA. Operating as a family-owned business means we live in this community. Our reputation depends entirely on repair quality and customer satisfaction.

If you’re located in Exeter or surrounding New Hampshire communities and need verified work, visit our facility at 58 Winter Street. Our team provides transparent service supported by I-CAR Gold Class certification and comprehensive limited lifetime warranty protection.

For certified collision repair in Exeter, NH that vehicle owners trust, call (603) 772-0214 or email us at accofexeter@gmail.com to schedule your inspection appointment or request a free damage estimate.